Quality Refrigeration Solutions

Privacy Policy

At Ms Tushar Refrigeration, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

• Personal identification information (Name, email address, phone number, etc.)
• Contact information including address
• Technical data such as IP address, browser type, and operating system
• Information about your interactions with our website

How We Use Your Information

We use the information we collect for various purposes:

• To provide and maintain our services
• To notify you about changes to our services
• To provide customer support
• To gather analysis or valuable information to improve our services
• To monitor the usage of our services
• To detect, prevent and address technical issues

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: contact@mstusharrefrigeration.shop
• By phone: +91 8005617815
• By visiting this address: JA/9, CITY CENTRE, SECTOR-IV, BOKARO, Bokaro, Jharkhand, 827004

Terms and Conditions

Welcome to Ms Tushar Refrigeration. These terms and conditions outline the rules and regulations for the use of our website and services.

Services

Ms Tushar Refrigeration provides refrigeration appliance sales, installation, repair, and maintenance services. By engaging our services, you agree to the following:

• We will provide services with reasonable skill and care
• Service timelines are estimates and may vary based on circumstances
• You must provide access to the appliance and a safe working environment
• Payment is due upon completion of services unless otherwise agreed

Pricing and Payments

All prices quoted are in Indian Rupees (₹). We reserve the right to change prices without prior notice. Additional charges may apply for:

• Parts replacement
• Emergency or after-hours services
• Travel outside our standard service area

Warranty

We provide warranty on our services and replaced parts as follows:

• Labor warranty: 30 days from service completion
• Parts warranty: As per manufacturer's policy
• Warranty does not cover issues caused by misuse, accidents, or unauthorized repairs

Cancellation and Refunds

You may cancel scheduled services with at least 24 hours notice. Refunds for paid services are provided at our discretion based on the circumstances.

Limitation of Liability

Ms Tushar Refrigeration shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Contact Information

For any questions about these Terms and Conditions, please contact us at:

• Email: contact@mstusharrefrigeration.shop
• Phone: +91 8005617815
• Address: JA/9, CITY CENTRE, SECTOR-IV, BOKARO, Bokaro, Jharkhand, 827004